General Information for Our clients

The following is a general description of what the aide is and is not permitted to do.

Personal care
• The aide may do bathing, skin care, shampoo, oral hygiene and assist with dressing. Fingernails and
   toenails may be trimmed except for clients with diabetes, on coumadin therapy, or with poor circulation
   and at the discretion of the Registered Nurse.

• Aides may assist with ambulation, transfers and changes in position.

• Aides may assist with toileting, use of bed pans and urinals.

• The aides shall report any changes in the client's condition to the Registered Nurse.



Household Services - Essential to health care in the home
• The aide may change bed linens, do vacuuming/ sweeping and
   dusting of the client's immediate environment.

• Cleaning of the bathroom includes cleaning of the bath tub/sink
   prior to and after client use. The floor may be mopped only if it
   becomes wet.

• Cleaning of the kitchen shall include washing dishes
   used by the aide to fix meals for the client and dry
   mopping the floor. Aides do not scrub floors, wash
   windows or use chemicals for cleaning purposes

 


 

Meals
• The Aide may plan and prepare or assist with meals

 



Errands
• The aide may use their own car to run short errands, such as to obtain a few groceries or pick up
   prescriptions at the drug store. You will be charged $.38 cents per mile for mileage to and from the place
   of business. The aide will complete a mileage slip documenting the number of miles driven and the places/
   businesses where they have visited. Check the mileage slip for accuracy and then sign the slip
   confirming total amount of miles driven. You want to set up an account with the grocery or drug store
   and have the store bill you for the items the aide purchases for you or you may give the aide enough
   cash to cover the expense of the items. Always check the purchases with the receipt and if you give
   cash count your change. Do not give the aide a check. Aides are not permitted to cash checks or
   do your banking.


 

Assist with Medication
• The aide may assist you with medication which is ordinarily self administered



Other Information
• The aid is not permitted to eat your food. They will bring their own food and drink.

• The aide is not permitted to smoke while working.

• Send your payment by mail. Do not give your check to the aide.

• Check the time slip which the aide completes at the end of the visit. The "time in" and "time out"
  documentation is the time for which you will be billed and is also the time for which the aide will be paid.
  Both you and the aide must then sign this slip. If the client is unable to sign, the responsible party must
  sign the check. If the responsible party is not available, the aide will contact the Registered Nurse.

• Phone our agency for any change in your schedule. If you are not home and you failed to cancel your
  visit time and the aide comes to your home, you will be billed for one hour of service.

• The Registered Nurse will visit the client's home to assess the client/family relationship with the aide and
   assess the care given by the aide. There is no charge for this visit. Visits may be made more frequently
   because of changes in the client's condition, changes in the support /caregiver, changes in the
   environment and/or client concerns. A client wanting weekly Registered Nurse visits to set up medications
   will be charged a skilled nurse fee.

• If there are other services you are wanting, notify the Registered Nurse and new arrangements may be
  worked out.

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