COMPLIANCE

Since its inception in 1966, Mercer Health Home Care has demonstrated its commitment to ethical business behavior and compliance with the letter and spirit of ever-changing rules, regulations and laws.
In 1996, the company formalized these expectations in writing, and Mercer Health’s Compliance and Ethics Program continues to evolve with changes in the home care industry. This Program includes attention to ethics and assures the public of Mercer- Health’s long-standing reputation for complying with state and federal laws in every activity.

Additionally, there is an auditing and monitoring system for key compliance risk areas to prevent errors. Citizens, patients, caregivers, referral sources, and employees may contact Mercer-Health Compliance Officer at 419-678-5110, to request additional compliance information or to report concerns.

Code of Ethics
Ethical behavior is considered essential to the effectiveness of Mercer Health Home Care. Mercer Health Home Care provides its employees with written guidelines for compliance and ethics. Staff members are invited to contact the Compliance Office with any relevant ethical concern or question.